UK CHEM LABS Refund and Return Policy

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Refund and Return Policy

At UKChemLabs, we’re dedicated to ensuring your satisfaction with every purchase. We understand that purchasing research chemicals requires transparency and trust, so we offer a 30-day Money-Back Guarantee to all customers.

Returns Eligibility:

– To qualify for a return, the product must be in its original, unopened packaging and in the same condition as received.
– Returns must be initiated within 30 days of the delivery date.

How to Request a Refund:

1. Contact Us: Reach out to our customer support team at [Customer Support Email/Contact Form].
2. Provide Details: Include your order number, reason for the return, and any supporting photos if applicable.
3. Receive Return Instructions: Our team will guide you on how to ship the product back to our facility. Return shipping costs are the responsibility of the customer unless the item arrived damaged or there was an error in shipping.

Refund Processing:

– Once we receive and inspect the returned product, we will process your refund within 5-7 business days to the original payment method.
– You’ll receive an email confirmation once the refund has been issued.

Shipping Information:

Our shipping rates and delivery times are designed for flexibility and efficiency. Processing time is included in the overall delivery time listed below:

UK

– 1-Day: £40
– 3-5 Days: £20
– 5 Days (Bulk Orders): Free

Canada

– 1-Day: CAD 72.35
– 3-5 Days: CAD 36.17
– 5 Days (Bulk Orders): Free

France

– 1-Day: €48.16
– 3-5 Days: €24
– 5 Days (Bulk Orders): Free

USA

– 1-Day: $52
– 3-5 Days: $26
– 5 Days (Bulk Orders): Free

Other Regions

– 1-Day: $70
– 3-5 Days: $45
– 5 Days (Bulk Orders): Free

For any questions regarding our return policy, please contact us at contact@ukchemlabs.org . Thank you for trusting UKchemlabs for your needs!